We also flag any pre-existing wear we find during the inspection separately from new storm damage, since insurers distinguish between the two.
Hail and wind damage isn't always visible from the driveway — our Storm Damage Roof Repair inspections check every slope, not just what's easy to see.
We also keep records of regional New Castle, DE storm events, which can help corroborate the timing of damage on a claim.
Full insurance and licensing documentation available on request.
Local dispatch means faster access to New Castle properties after a regional storm event.
No verbal-only pricing, ever, even during high storm-season demand.
We've seen what speeds a claim through and what slows it down, and we document accordingly.
Storm damage covers a range of issues — here's what falls under our Storm Damage Roof Repair service.
We check every slope methodically for impact marks that could compromise the shingle's remaining lifespan.
We check shingle tabs and seal lines across the whole roof, not just the visibly missing sections.
Tree limbs and wind-blown debris can crack decking as well as shingles, so we check underneath the surface damage too.
Proper documentation before you file can make the difference between a fast approval and a drawn-out dispute.
We scope the repair to match what actually happened during the storm, not a generic estimate.
We check gutters and downspouts alongside the roof, since storm damage rarely stops at the roofline.
Describe what happened and what you're seeing, and we'll get an inspection scheduled.
Technicians check every slope, not just the side most visibly affected by the storm.
You receive a written damage report and repair estimate, formatted for insurance claim purposes if needed.
We follow up to make sure the repair holds through the next storm season.
They walked us through what was worth claiming and what wasn't, no pressure either way.
— New Castle Homeowner
Storm chasers were going door to door, but we called Roof Repair Smedway instead since they're actually local.
— New Castle Homeowner
Appreciated that they checked every slope, not just the side facing the street.
— New Castle Homeowner
They caught damage on a slope we never would have checked ourselves. Adjuster approved the full claim.
— New Castle Homeowner
After a major regional storm, we prioritize scheduling based on damage severity across New Castle, with active leaks always handled first.
